Frequently Asked Questions
Do you do grill cleaning in Houston?
Yes we do.
What kind of grills do you clean?
Our proprietary cleaning system will work with any kind or any brand of grill. We will clean built in grills, roll-away propane grills, charcoal or wood burning grills, and even smokers. We clean any and all brands of grills.
How long does it take to clean my grill?
Depending on the size and condition of the grill, anywhere from 1.5 to 3 hours.
What does The Grill Guys process consist of?
The Grill Guys use a steam clean process that sterilizes your grill and leaves it completely clean inside and out. We remove all components and clean them individually. Once the entire bowl as well as the hood has been cleaned, we place the components back inside. We finish by polishing the exterior with stainless steel cleaner and polish.
How does having The Grill Guys service my grill help protect my investment?
Plainly put, todays grills and outdoor kitchens are expensive investments in your home. That being said, they are built to last, as long as they are maintained. After months and years of use, grease drippings and burnt food can build up on areas of the grill that you are unable to see below the grates. This can eventually ruin the components making replacement necessary. If the grates are not routinely maintained, there is a greater likelihood that they will rust and/or corrode.
Will you have replacement parts for my grill with you?
No. There are many different brands of grills and many different sizes of grills. We are unable to carry parts for all the various grills. However, once we access your grill and determine what parts are needed, if any, we can order the parts from our various sources and get them in a short period of time.
How often should I have my grill cleaned?
To truly maintain your grill to the best possible degree, The Grill Guys suggest a minimum of two cleanings per year and as many as four cleanings per year based on your frequency of use. You will see a difference in performance and an extension in the life of the grill with routine maintenance.
At this point, I’m not sure whether my grill can be cleaned or if I should replace it. Can The Grill Guys consult me with this?
Yes. The Grill Guys can set an appointment, come out to you home and inspect your grill. If it can be cleaned, we will clean it on the spot. If it is determined that you are in need of a new grill, The Grill Guys can help you with that as well.
Why are The Grill Guys different?
Professionalism, quality, reliability and all the other tings that go along with a company built by three individuals who are long time proven professionals in various industries. Our proprietary system of cleaning and the job that we do are great, but more than that we will be there when we are supposed to, we will answer your questions and we will treat you like we are interviewing with you to earn your business, because we are!